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Terms of Service

Terms for using Victron Energy information and inquiry services.

The content on this website is provided to help professional buyers, installers and homeowners understand renewable energy product categories, including batteries, inverter chargers, solar charge controllers, monitoring accessories and related system planning topics. It is general information and does not replace site-specific engineering, local electrical code review, permitting, utility approval or installation by qualified professionals.

Use of information

You may use the website to compare product families, submit project information and request a practical review. Any sizing notes, examples, specification ranges or application comments are preliminary until verified against the actual site, load list, environmental conditions, region, grid rules and installation plan. Victron Energy does not promise a fixed payback period, guaranteed savings, universal compatibility or uninterrupted operation.

Inquiry submissions

When you submit a form, you confirm that the information is accurate to the best of your knowledge and that you have permission to share project details. We may contact you by email or phone to clarify requirements, route the inquiry to an advisor or prepare a preliminary product discussion. A submitted form does not create a purchase contract, engineering engagement or installation obligation.

Professional responsibilities

Electrical work, battery installation, interconnection, conductor sizing, overcurrent protection, grounding, ventilation, transfer equipment and code compliance must be handled by qualified local professionals. Buyers are responsible for confirming certifications, regional requirements, warranty terms and installation conditions before procurement.

Limitations

We work to keep information useful and current, but renewable energy equipment, standards and incentive rules change. We may update website content without notice. To the fullest extent permitted by law, Victron Energy is not liable for indirect losses caused by reliance on general website information without professional verification.